Last updated: April 15, 2026
These Terms of Service ("Terms") govern your use of Aura AI and all related services provided by Belmar Consulting, LLC ("we," "us," "our"). By accessing withaura.io or using the service, you agree to these Terms. If you don't agree, don't use the service.
"You" means the business or individual signing up for the service. If you're signing up on behalf of a business, you represent that you have the authority to bind that business to these Terms.
Aura AI is an AI-powered revenue recovery platform built for med spas and aesthetic practices. The service includes three core tools:
We reserve the right to modify, update, or discontinue features with reasonable notice. We'll notify active customers by email at least 14 days before removing a core feature.
New customers receive a 30-day free trial beginning on the date of onboarding call completion. No credit card is required to start. At the end of the trial period, your subscription begins and billing starts at the rate established at signup.
The free trial is available once per business. Creating multiple accounts to extend the trial period is not permitted.
Founding member rate: Customers who sign up during the founding period are billed at $497/month. This rate is locked for the first year of the account. After year one, founding members choose between the Growth or Elite plan at the rates in effect at that time.
Standard rates for customers signing up after the founding period closes will be listed on our pricing page at the time of signup.
Billing is monthly, charged on the same date each month beginning after your free trial ends. All payments are processed by Stripe. By subscribing, you authorize Stripe to charge your payment method on a recurring monthly basis.
If a payment fails, we'll attempt to retry up to three times over seven days. If payment remains unsuccessful, your account may be suspended until billing is resolved. You won't lose your data during a suspension period of up to 30 days.
You can cancel at any time. There are no contracts, no cancellation fees, and no minimum commitment beyond the current billing period. To cancel, email hello@withaura.io and we'll process it within one business day.
If you cancel mid-cycle, you retain access through the end of the current billing period. We do not issue prorated refunds for partial months, except as described in Section 6.
Founding member rate lock: If you cancel and later reactivate your account, the founding rate is not guaranteed upon reactivation. The rate in effect at reactivation will apply.
We stand behind the results. If you activate all three tools and do not recover more in no-show revenue than you pay us in month three of active service, email Mike directly at mike@withaura.io. We'll review your account together and make it right — whether that means additional support, a credit, or a refund.
This guarantee applies to customers who have completed onboarding, connected their booking system, and had all three tools active for the full third billing month.
You may not use the service to send spam, violate anti-spam laws (CAN-SPAM, TCPA, CASL), harass clients, or engage in any fraudulent activity. We reserve the right to suspend accounts that violate these rules without notice.
The Aura AI platform, branding, and all associated software are owned by Belmar Consulting, LLC. Your use of the service does not grant you any ownership rights.
You retain ownership of your client data. We do not claim any rights to the data you bring into the platform.
We treat your business data, client lists, and performance metrics as confidential. We will not share, sell, or disclose this information to any third party except as required to operate the service (see our Privacy Policy) or as required by law.
To the maximum extent permitted by law, Belmar Consulting, LLC's total liability to you for any claim arising out of or relating to the service is limited to the amount you paid us in the three months preceding the claim.
We are not liable for indirect, incidental, consequential, or punitive damages, including lost profits, even if we've been advised of the possibility of such damages.
The service is provided "as is." We do not guarantee specific revenue outcomes. Results depend on factors including your business practices, client behavior, and booking system configuration.
You agree to indemnify and hold harmless Belmar Consulting, LLC and its officers, employees, and contractors from any claims, damages, or expenses (including attorney's fees) arising from your use of the service, your violation of these Terms, or your violation of any applicable law.
These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes will be resolved in the state or federal courts located in Dallas County, Texas.
We may update these Terms from time to time. For material changes, we'll notify active customers by email at least 14 days before the new Terms take effect. Continued use of the service after that date constitutes acceptance of the updated Terms.
Questions about these Terms? Email us at hello@withaura.io.
Belmar Consulting, LLC
withaura.io